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Membership has its perks!

Screenshot of the new LobbyTracker check-in system

LobbyTracker

If you've set foot in a Guardians CU branch over the past couple weeks, you may have noticed our new LobbyTracker station!

LobbyTracker is a computer check-in system that allows members to sign-in, select which service they need assistance with, and monitor their wait time. LobbyTracker will allow our branches to run with increased efficiency, all while providing an additional level of service to our members.

Since we now have an in-depth method of tracking errors and issues, customer service will continue to improve as we make use of this practical new system. Contact us today if you have any questions about this new check-in process, or Lobby Tracker in general. As always, Guardians Credit Union is On Duty For You!

PDF EStatements

You spoke, we listened! After several comments about the legibility and accessibility of our text eStatements, Guardians CU is excited to announce that we've rolled out PDF eStatements on our online portal! What does this mean for you? A variety of improvements, including:

  • Color logo
  • Double-sided statements
  • Disclosure information and helpful tips on the back
  • Computer-read font for increased legibility
  • Available sooner due to new processing system
  • Overall improved look
  • Downloadable PDF
Architectural rendering of the new branch under the words: Coming Summer 2017!

New Branch

Please excuse our dust during the renovation of our upcoming branch building! Coming soon in 2017, we'll have a brand new, gorgeous branch for you to enjoy. In the meantime, Guardians is On Duty For You at our existing branches. If you have any questions about the renovation, don't hesitate to contact us!