If you've set foot in a Guardians CU branch over the past couple weeks, you may have noticed our new LobbyTracker station!
LobbyTracker is a computer check-in system that allows members to sign-in, select which service they need assistance with, and monitor their wait time. LobbyTracker will allow our branches to run with increased efficiency, all while providing an additional level of service to our members.
Since we now have an in-depth method of tracking errors and issues, customer service will continue to improve as we make use of this practical new system. Contact us today if you have any questions about this new check-in process, or Lobby Tracker in general. As always, Guardians Credit Union is On Duty For You!